The Porto Alegre Metropolitan Network's business model envisages the sale of the Basic Connection service and Additional Services:

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• Basic Connection:

  • 1 Gbps access to Serpro regional office in Porto Alegre

  • Dedicated port on access switch

  • Real-time and Internet connection management

  • Connection-related incidents and performance reports

  • 2Mbps for Internet or VPN access, for Serpro's ARLD service customers

  • Monthly availability of 99.9%

  • Delay to Serpro Porto Alegre of up to 50ms

  • Error rate less than 1x10-8

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• Additional Services:

  • VPN connection: Allows customers to communicate with their Virtual Private Network (VPN) provided by Serpro, known as the Long Distance Network Access service – ARLD

  • Internet Access: Service providing access to corporate Internet bandwidth

  • Videoconference (Point and Multipoint): Allows videoconferencing between just two points of the Metropolitan Network or with several points spread across the customer's VPN, provided by Serpro, in the Long Distance Network Management service – ARLD

  • Videoconference (Internet): Allows videoconferencing over the Internet to destinations not participating in the Metropolitan Network or the customer's VPN

  • Access with optical adaptation: Comprises the supply of single-mode optical interface and single-mode patch cord11 with LC APC x SC PC connector, for use in participating agency equipment